** All licenses are valid for one calendar year. For renewal you get discounted prices. See information below for details.
Purchase Q & A
How the purchase processing work?
Once you decide on the license you want, click on the Buy Now button, and you will be transfered to the ShareIt checkout page for the selected product.
Once the purchase is completed, product download, updates, support and documentation access are all handled through dev4Press.com website.
What about taxes and payment types?
Prices are listed without tax. For some countries, a tax will be added to total price (for instance, VAT for EU orders). How much the tax is depends on your country, and we have no control over that.
All purchases are handled by ShareIt! and they accept many types of payment:
- credit cards (Visa, MasterCard, American Express, Diners Club, and JCB)
- wire transfer
- cash by mail
How can I use discount coupon?
If you have discount coupon, you can use it on the checkout page. Coupons usually have expiry dates, and if the coupon is old or invalid you will be notified.
Will I be notified once the license is ready?
Once the purchase is completed, ShareIt will notify Dev4Press website (this can take up to couple of hours, but in most cases it will be done in a couple of minutes) that will created new account (if you are new customer), and send you login info along with email about the product you purchased.
If payment processing takes too long, send us email and include ShareIt purchase ID, email you used and product you purchased as well as payment method. Processing depending on payment and your bank, so please, be patient.
Will this product work on WordPress.com hosted websites?
No. WordPress.com is closed system and you can't install plugins or themes there on your own. To use this product you need to have your own hosting setup for WordPress.
Do you offer refunds?
No. There is no refund for support license.
What do I get with the purchase?
License grants you access to support forums, tutorials and documentation. License is valid for one calendar year.
What can I expect from this support license?
Current version of GD Star Rating is no longer in development, and new version is still in development (I can't give you any estimate on when it will be released). Plugin is no longer tested with newer versions of WordPress, and I can't promise that will work with WordPress 3.8 or newer.
Support can help you if you use official plugin version with supported WordPress versions. Plugin has no official support for custom post types (but it works in some cases with them). Support license doesn't involve coding features that are not implemented or missing. I can help with integration issues, customization, use of functions... Tutorials cover many topics that are commonly considered as a problem.
Renewal Q & A
How much yearly renewal costs?
You can renew your license 30 days before expiration date and 7 days after expiration date. If you miss renewal period, you must purchase full license again if you want to continue to get update and support. Discount coupons don't work for products renewals. Renewal prices are lower than full price:
- Support renewal is $59.00
How renewal works?
One month before your license expires, you will get email informing you about this, and you will get the purchase link for the renewal that is unique for you and your license to give you discounted renewal price. Make sure you always have current email on record to ensure this email arrival.
Renewal offer will be valid until two weeks after your license expires. After that, you can renew your license at full price. System is automated, and there will be no exceptions on the renewal period.
What do I get after renewal?
Renewal grants you one more year of access to support forums, tutorials and documentation.