Dev4Press Web Development LLC (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”).
When you use and access the Service, we may place a number of cookies files in your web browser.
To get more information, please review our Cookies Policy.
We may collect information about you in a variety of ways, and only if you are registered on the Site.
We do not collect any information about the visitors browsing our website anonymously. Various parts of the website are restricted, and require registration to access and use. The information we may collect on the Site includes:
When you register with the Site, we only require one piece of personal information: email. Other personal information includes your name, website name URL, company name and company name URL, country name, Skype, and Twitter usernames that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
If you have signed up for our newsletter you may receive emails from us. This includes but is not limited to transactional emails and marketing emails. We’ll only send emails that you have explicitly or implicitly (registration, product purchase, etc.) signed up to.
On signup we collect your email address, your name, you must accept Terms and Conditions, your current location, your current IP address and timestamp of signup, your IP address, and timestamp when you have confirmed your subscription and the current web address where you sign up.
We send our emails via SMTP host mail.dev4press.com Once you get an email from us we track if you open the email in your email client if you click a link in the email, your current location, your current IP address.
When you use the contact form, you are required to provide email and name, accept our terms and conditions.
The information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
After each purchase, we receive and store very limited information that contains your name, email, payment method, and payment currency. We do not receive payment information details such as credit card numbers. Email and name received from the payment processor are used to match your account on the Site or create an account on the Site.
Product licensing related information
To verify the license for the purchased products, our Service products are collecting information about the server and website each product is used on. Collected information may include website URL, website server IP, WordPress version number, PHP version number, MySQL version number, WordPress Multisite, and bbPress version.
We use our own Analytics system powered by Matomo Analytics On-Premise. All the data collected by the Analytics is completely anonymous (including anonymized IP addresses), cookies are not used for tracking. All the raw tracking data is stored for up to one year.
Use of collected information
Having accurate information about you permits us to provide you with the best possible experience in using the Site.
We may use the collected information about you to:
- Create and manage your account.
- Fulfill and manage your purchases for the Site products.
- Send you emails regarding your account.
- Send you emails regarding the updates to the Site.
- Send you emails about your purchases and products.
- Send you emails about new products, services, and offers.
- Request feedback and contact you about your use of the Site and Site products.
- Resolve disputes and troubleshoot problems.
- Respond to products and customer service requests.
- Prevent fraudulent use of the products.
- Send you the newsletter emails.
Disclosure of your information
This explains the limits on the disclosure of the users information on Dev4Press Network.
Personally identifiable information
We will not give, rent, or sell your personally identifiable information to others. We may store personal information in locations outside our direct control (on servers or databases provided by our hosting providers). Any personally identifiable information you elect to make publicly available on our Site: posting comments on our blog posts, posting comments in the knowledge base, and participating in the forum discussions, will be available to others.
If you decide to remove information that you have made public on our Site, information copies may remain viewable in cached and archived pages of our Site, or if other users have copied or saved that information outside of our Site.
We may display personal testimonials of satisfied customers on our Site with customer website URL and name.
Non-Personally identifiable information
We may publish usage statistics (software version) based on the non-personally identifiable information. We may use this information for the purpose of improving our products, Site and customer service.
Information sharing required by law
We will disclose your information where required to do so by law if subject to subpoena or other legal proceedings to comply with the law and the reasonable requests of law enforcement.
We may disclose your information to law enforcement if we need to protect our Terms of Service, to protect the security or integrity of our Service, and to exercise and protect the rights, property, or personal safety of our company, our users, or others.
Access to the personal information
You have the right to request access to all the personal information we have on you.
To do that, you can use the information request form and we will require that you verify your identity in order to comply with your request.
We will fulfill your request by providing you with your copy of the personal information for download.
Information correction and deletion
If you believe that personal information about you is not correct, you can rectify available information from your Site account panel, or you can request changes using the contact form.
And, you have the right to request deletion of your account and all the personally identifiable data on the Site.
Please note, that while any changes you make will be reflected in the active Site database instantly or within a reasonable period of time, we may retain all information you submit for backups, prevention of fraud and abuse, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Information storage and processing
Your information collected through our Service is stored and processed in the United States and Europe.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that we will not transfer any of the collected information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
We are committed to ensuring that your information we collect online is secure.
To prevent unauthorized access or disclosure of the information, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information against accidental or unlawful destruction, accidental loss, unauthorized alteration, disclosure or access, misuse, and any other unlawful form of processing.
Complete in-browser communication with our Site is protected using encryption through the secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure and, therefore, we cannot guarantee its absolute security.
If you have any additional questions about our Site security, if you believe that your personal information on our Site has been compromised, please contact us.
Compromise of personal information
If we learn of a security systems breach on our Site, we will inform you of the occurrence of the breach in accordance with applicable law.
We do not knowingly collect personal information from anyone under the age of 16.
In the event that we learn that we have collected personal information from a child under age 16, you can contact us and request deletion of the childâ€™s personal information.
Links to other websites
We are not responsible for the practices employed by websites linked to or from our Site, including the information or content contained therein.
Your browsing and interaction on any third-party website, including those that have a link or advertisement on our website, are subject to that third party’s own policies.
We only retain the personally identifiable information for as long as your account is active.
Purchase information is kept for as long as your account is active, or up to 10 years after your account is removed. Non-personally identifiable information is kept for the period of up to 2 years. Product licensing information is kept for the period of one year after the license has expired. Contact forms entries are deleted after 1 year.
26.2.2022: removed Google Analytics and replaced it with our own system.
22.5.2018: fully updated policy for upcoming EU GDPR law.