Information we collect
When you register with the Site, we only require one piece of personal information: email. Other personal information includes your name, website name URL, company name and company name URL, country name, Skype, and Twitter usernames that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
If you have signed up for our newsletter you may receive emails from us. This includes but not limited to transactional emails and marketing emails. We’ll only send emails which you have explicitly or implicitly (registration, product purchase, etc.) signed up to.
On signup we collect your email address, your name, you must accept Terms and Conditions, your current location, your current IP address and timestamp of signup, your IP address, and timestamp when you have confirmed your subscription, and the current web address where you sign up.
We send our emails via SMTP host mail.dev4press.com Once you get an email from us we track if you open the email in your email client if you click a link in the email, your current location, your current IP address.
When you use the contact form, you are required to provide email and name, accept our terms and conditions.
The information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
After each purchase, we receive and store very limited information that contains your name, email, payment method, and payment currency. We do not receive payment information details such as credit card numbers. Email and name received from the payment processor are used to match your account on the Site or create an account on the Site.
Product licensing related information
To verify the license for the purchased products, our Service products are collecting information about the server and website each product is used on. Collected information may include website URL, website server IP, WordPress version number, PHP version number, MySQL version number, WordPress Multisite, and bbPress version.
We use Google Analytics to measure and evaluate traffic on the Site. We do not use any of Google Analytics collecting information to identify visitors or users, and the Analytics code is set to use the anonymizer, and not collect real IP’s of the visitors.
Use of collected information
- Create and manage your account.
- Fulfill and manage your purchases for the Site products.
- Send you emails regarding your account.
- Send you emails regarding the updates to the Site.
- Send you emails about your purchases and products.
- Send you emails about new products, services, and offers.
- Request feedback and contact you about your use of the Site and Site products.
- Resolve disputes and troubleshoot problems.
- Respond to products and customer service requests.
- Prevent fraudulent use of the products.
- Send you the newsletter emails.
Disclosure of your information
Personally identifiable information
We will not give, rent, or sell your personally identifiable information to others. We may store personal information in locations outside our direct control (on servers or databases provided by our hosting providers). Any personally identifiable information you elect to make publicly available on our Site: posting comments on our blog posts, posting comments in the knowledge base, and participating in the forum discussions, will be available to others.
If you decide to remove information that you have made public on our Site, information copies may remain viewable in cached and archived pages of our Site, or if other users have copied or saved that information outside of our Site.
We may display personal testimonials of satisfied customers on our Site with customer website URL and name.
Non-Personally identifiable information
We may publish usage statistics (software version) based on the non-personally identifiable information. We may use this information for the purpose of improving our products, Site and customer service.
Information sharing required by law
We will disclose your information where required to do so by law if subject to subpoena or other legal proceedings to comply with the law and the reasonable requests of law enforcement.
We may disclose your information to law enforcement if we need to protect our Terms of Service, to protect the security or integrity of our Service and to exercise and protect the rights, property, or personal safety of our company, our users or others.
Access to the personal information
We will fulfill your request by providing you with your copy of the personal information for download.
Information correction and deletion
Please note, that while any changes you make will be reflected in the active Site database instantly or within a reasonable period of time, we may retain all information you submit for backups, prevention of fraud and abuse, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Information storage and processing
Complete in-browser communication with our Site is protected using encryption through the secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure and, therefore, we cannot guarantee its absolute security.
If you have any additional questions about our Site security, if you believe that your personal information on our Site has been compromised, please contact us.
Compromise of personal information
If we learn of a security systems breach on our Site, we will inform you of the occurrence of the breach in accordance with applicable law.
Links to other websites
Your browsing and interaction on any third-party website, including those that have a link or advertisement on our website, are subject to that third party’s own policies.
22.5.2018: fully updated policy for upcoming EU GDPR law.