Our website grants you non-exclusive, limited license to use Dev4Press plugins, addons and other products sold through our website and networked websites (dev4press.com) by Golden Dragon WebStudio (the “products”) in accordance with these Terms and Conditions (the “license”) issued by our company.
1. Plugins and Addons Licensing
1a. Product lifetime
We reserve the right to stop development and retire plugins, addons, and other products based on different factors, including and not limited to low sales, outdated design, obsolete features… Retiring of the product will be announced at least 6 months ahead of actual retirement date. Once the product is retired, the support for that product will be discontinued.
1b. Lifetime license definition
Any license sold as “Lifetime License” is limited to the lifetime of the product. If the product is retired, so is the license. Retired products will remain available for download 1 year after they are retired on request, but will not receive any updates.
2. Products delivery
This may take up to 8 hours to arrive (depending on the payment method and the verification done by the payment processor) but usually, happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. To ensure that emails can be delivered, make sure that your email server can receive emails from our mail server (dev4press.com), and if needed, add dev4press.com to the whitelist for email delivery (contact your email service provider about this if you are not sure how to check or set it up).
You can access purchased product download page and user account dashboard right after the confirmation email is dispatched from Dev4Press
They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
All iconography, images, styling, and branding is licensed under a proprietary license for unlimited personal use and cannot be redistributed without the express written consent of Golden Dragon WebStudio.
4. Site Content
Replicating site content must be authorized in advance. Any content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Golden Dragon WebStudio.
License holders are not permitted to re-post support forum topics or replies, priority support tickets or knowledge base content on any external websites, social media outlets or using any other distribution method. Posting screen captures or taking video captures of this content is also prohibited. Violation will be grounds for immediate termination of the license, and access to support, documentation, and product updates will be discontinued.
5. System requirements
Considering a large number of PHP, WordPress and MySQL versions and combinations, make sure to always check the requirements for each product and read more about testing practices and everything else related in Development Policy.
6. Auto updates
To auto update plugin or theme, you will need to install Dev4Press Updater plugin and use your account API key. Updates are provided for as long as you have a valid and active license for the products you want to update, based on the API Key.
To get additional information about the Dev4Press Updater, how to configure and use Updater plugin, visit the Dev4Press Updater website: updater.dev4press.com.
7. Plugins and addons usage tracking
Tracking information is used for basic anonymous statistics for the use of WordPress, bbPress, PHP and MySQL versions. And, tracking information is used to prevent fraudulent use of our products licenses. Tracking information is kept in the database for up to 2 years, and then it is deleted.
7a. Updater plugin tracking
All update checks and downloads for plugins and addons are tracked and linked to individual API keys. Tracking information gathered includes website URL, hostname, IP address, PHP version, MySQL version, WordPress version.
7b. Individual plugins tracking
Each plugin is sending basic tracking information when first installed, and after every update. Tracking information gathered includes website URL, hostname, IP address, PHP version, MySQL version, WordPress version and if available, API key from the Updater plugin.
7c. Dev4Press Updater abuse
Any attempt made to change the Dev4Press Updater to modify or falsify data sent by the Dev4Press Updater, modifying data sent by other means is not permitted. We reserve the right to disable any download and update rights if such attempt is discovered. If the update system is abused, we reserve the right to disable your license. You can get more information about the Updater Policy.
We do not offer support via email, support via social networks (like Facebook, Twitter, LinkedIn…) or otherwise support WordPress or other WordPress plugins we have not developed or helped develop.
Support is provided to all users with valid and active product licenses. Support is available only to the license owners and it is not transferable to a third party. Reselling or transferring the license or access to this website is not permitted. Access to support system is not available to your clients. Each user has a unique API key. Do not give your API key to anyone, because you will be exposing your own account and account information on Dev4Press to other people! If you suspect that someone has stolen your API key, you can request a new key for your account. Reselling or transferring API key is not permitted.
Purchase of any license type gives you access to support forums and knowledge base. Purchase of developer license gives you access to Priority Support Ticket System. Support forum, knowledge base access and product download and updates are provided while the license is active (1 year for all products). After 1 year, you need to manually renew your license in order to continue receiving support, accessing documentation and product downloads and updates.
9. Products testing
The test is provided so you can evaluate how the product works and what features are included in purchase: lack of the features you might need is not a reason for the refund.
We encourage you to request the demo and test the plugin before the purchase and avoid misunderstandings about the plugin features or functionality that later may lead to disputes.
10. Products pricing
We reserves the right to change the prices for all the products without any prior notice.
Depending on your country of residence, the final checkout price for the purchase price will be updated to include the VAT, sales tax or other form of purchase taxes that various countries impose on online purchases.
10b. Promotional codes
The Customer may use a promotional code to be entered when the order is placed. Only one promotional code is allowed per order, and promotional codes can be used for the initial purchases only, renewals are already discounted, and promotional coupons can’t be used for renewals. Promotional coupons can’t be used for the purchases that are already discounted.
License renewal discount (always listed as a percentage based discount) is not connected to the initial price you have paid when you purchased any of the licenses, the discount is calculated based on the product price at the moment of the renewal. License renewal discount is 30%. This offer is valid until the license expires and additionally two more weeks after the license expiration.
11. Refunds Policy
Refund will be issued in following cases:
- you have made the purchase by mistake and have not yet downloaded the product,
- the product is defective, and you have worked with Dev4Press support to fix the problem, and the problem is still not fixed or it can’t be fixed,
- the product lacks one or more advertised features.
If you believe that you are eligible for a refund based on these conditions, you may request a refund using the refund request form. Refund will not be considered if:
- your server doesn’t meet system requirements listed for each product,
- you don’t want to cooperate with our support team to fix the defect the product has on your website,
- there is a conflict with the third-party plugin or theme that our support team can’t fix in our product (some conflicts might need the fix in the third-party product).
Refunds will only be granted for the original (initial) license purchase, and do not apply to the license upgrades or renewals. No partial refunds will be granted for license downgrades, early termination…
Please note, that by purchasing any of our products, you agreed to these terms and conditions, including the Refund Policy.
12. Dev4Press User Account
12a. Purchase without account
If you don’t have an account, you can still make the purchase, but after the purchase, based on the email used for the purchase, an account will be automatically created.
12b. Valid Email
It is essential to always have correct email address associated with the account. Without valid email, you can’t retrieve lost password in case it is needed.
It is your responsibility to ensure that your email address is kept up to date within your Dev4Press website account.
12c. Email Delivery
All emails sent from Dev4Press are coming from dev4press.com email server. You need to make sure that email service you use can receive emails from Dev4Press, and to ensure that, if needed, dev4press.com mail server is whitelisted with email service, and that dev4press.com is whitelisted from going into junk or spam.
13d. Transactional Emails
We will on occasion send you email notifications related to your Dev4Press products licenses. These transactional emails will include information about license expiration, product updates, special offers, calls to provide feedback, or information about the product documentation. If you don’t want to receive these emails, Dev4Press account dashboard includes settings to disable some of the notification groups.
13. Disclaimer of warranty
We do not guarantee that our products will function with all third-party plugins, themes or with all web browsers (and browser extensions). We are not responsible for any plugin, theme or browser compatibility conflicts that may occur. It is our policy to support our products as best we can and we will provide support for third-party plugins and themes conflicts at our discretion or as time allows.
13a. Product Improvements
You will recognizes that we are always innovating and finding ways to improve all our products with new features and services. Therefore, you agrees that the products may change from time to time and no warranty, representation or other commitment is given in relation to the continuity of any functionality of our products. We will use reasonable effort to inform you of any upcoming changes and to introduce features that substantially alter the functioning of the products.
14. Limitation of liability
Please notify us prior to placing an order if you disagree with any of our terms and conditions or would like to request some type of exemption.
We reserve the right to alter these terms and conditions at any time for any reason.
Terms and Conditions last updated on 22.5.2018.
22.5.2018: reorganized and updated.
4.10.2017: changed HTML layout of the terms page.
30.1.2017: plugins addons included in the list of products. Few minor wording changes. Few grammatical changes.
21.7.2016: removed duplicated entry related to content copyright, Email Notifications are in the separate section, removed the outdated sentence from Product Delivery section.
24.4.2016: cleared up the section on Support and System Requirements.