Installation and Setup Packages

About Packages

Currently, we offer two installation and setup packages.

  • Single Website: One hour total, one-on-one personalized plugin installation, and set up for one plugin on a single website.
  • Multi Website: Five hours total, one-on-one personalized plugin installation, and setup for one or more plugins on multiple websites.

Right now, setup packages can be purchased along with the normal plugin license purchase. The plan is to have setup package purchases open via the Dev4Press Dashboard, not linked to a specific license.

Any promotions or discounts available for Dev4Press plugins and club licenses is not applicable to the Setup Packages!


Arrangements and Requirements

After the purchase, Dev4Press support will contact you to set up the session.

Dev4Press support will contact you through the email on file on the Dev4Press website as soon as possible, typically within the first 48 hours after the purchase has been finalized. We will try to schedule the session as soon as possible, but allow for up to 7 work days to make sure we can find the right time that works for you and us too.

We are located in Europe, in the UTC+1 timezone, and we can be flexible with the timezones differences.

We can contact you via Meet, Zoom or Skype, and you need to provide us with the email or handle associated wit the service you prefer using. You need to be able to share your screen with your website running. It is best to use desktop or laptop computer for this session due to the screen size.


Single Package

The single package includes up to one hour of dedicated time.

This package covers installation, plugin setup, personalized training, and feature walkthroughs for up to one hour total via Meet, Skype, or Zoom. The session will be held in English language only!

This setup package can be used for a single website and a single plugin only, and it can’t exceed one hour in total! If you buy multiple single packages, the total time can be split into multiple sessions.


Multi Package

The multi package includes up to five hours of dedicated time.

This package covers installation, plugin setup, personalized training, and feature walkthroughs for up to five hours total via Meet, Skype, or Zoom. The session will be held in English language only!

This setup package can be used for multiple websites and multiple plugins, but it can’t exceed five hours in total. This time can be split into two or more smaller sessions, not exceeding total of 5 hours.


What is included

Setup and installation packages cover various elements.

If you want, you can send us admin login information, and we can do all the work directly while you are observing our screen sharing, so you can see everything that is done. But, for the purpose of learning, it is best that you do all the work with our guidance, and that can help to quickly learn the plugin interface, location of features, and settings.

Packages cover:

  • Plugin Installation
    Installing the plugin and review of the installation proceess.
  • Plugin configuration and setup
    Configuring the plugin, going through the setup wizard (if available), features setup.
  • Features walkthrough
    If you want, we can go through various plugin panels, features and settings and give more in depth explanations.
  • Plugin setup testing
    Testing the configured plugin, adjusting settings further.
  • Additional questions
    We can address other questions related to the plugin.

What is not included

There are limits to what these packages cover.

Packages will not cover:

  • Server-related work:
    Your server has to be set up and running; we will not work on your server setup, configuration, tweaks, or optimization.
  • WordPress installation and setup:
    Your WordPress-powered website has to be installed and configured; we will not work on your website setup unless it is related to the plugin that needs to be configured.
  • Theme or other plugins:
    We will not work on your theme setup or on setup for other plugins you might have.
  • Custom coding:
    No custom coding is included, no code changes or tweaks via the code.

Handling the issues during the sessions

If we run into problems during the setup sessions, a few things can be done.

If there are compatibility issues between Dev4Press plugins and third-party plugins or themes you have on your website, we agree to fix the compatibility issue if it can be fixed in our plugin.

If the issue has to be resolved in the third-party plugin or theme, you need to contact the authors with information about the problem for them to resolve. Dev4Press support can help you only with the fixes inside the Dev4Press plugins.

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