Level: General
Does plugin works with WordPress MultiSite installations?
Yes. Each site in the network can activate and use the plugin.
Can I translate plugin to my language?
Yes. POT file is provided as a base for translation in the root folder for each plugin. Translation files should go into languages directory, and WordPress must be set to your language to load the file. As an alternative, translation file can go into wp-content/languages/plugins directory.
The file name for translated and compiled MO file must be the same as POT file with the addition of language code: {plugin-name}-{language-code}.mo.
You can check out this for translating plugins using POEdit program:
support.dev4press.com/kb/article/translating-plugins-or-themes-using-poedit
Accepted Payment Methods
Can I get refund for purchased product if I am not satisfied with it?
We want all our customers to be satisfied with all our plugins and addons, so, we offer refunds to any unsatisfied customers up to 14 days after the purchase was made. For more information, check out our Refund Policy. After 14 days, a refund can’t be issued.
How long will take until the payment is processed?
Payment processing depends on the payment method and will be completed within a few seconds to a few minutes, but in some extreme cases, it can take few hours. Our merchant of record, Freemius, will send you emails as soon as the purchase has been completed. Or they will contact you with additional information.
I am getting blank page or 500 Internal Server Error messages
The blank page is the same as getting the 500 Internal Server Error. This always points to errors that must be logged on your server.
You need to check your server error log to find the error: Getting PHP errors from the server.