Level: Intermediate

Can I use Dev4Press plugins on WordPress.com hosted websites?

WordPress.com allows plugin installation only for websites in the WordPress.com Business plan. If you have a free WordPress.com website or a paid account other than business, you can’t install plugins and can’t use Dev4Press plugins.

If you have a WordPress.com Business plan, you can install and use most Dev4Press plugins, with the exception of plugins made for a multisite network. Currently, CoreSecurity is the only plugin that can’t be used on WordPress.com. However, all the plugins that do work can be used from the WP Admin panel in WordPress.com; they can’t integrate into WordPress.com’s own dashboard or editor.

However, due to the way WordPress.com works and the fact that it is a very closed system, we can’t provide support related to the server setup and cannot guarantee that all our plugins will work with WordPress.com as expected.

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I don’t live in EU, why is VAT added on the checkout to the purchase price?

The system for detecting your country depends on the geolocation system to determine from which country the purchase is made. This is mostly done through IP country detection. But, if you are using a VPN service and you set VPN to mask your IP with some EU country, during checkout, you will be detected in that country, and VAT will be added. When making a purchase, do not use a VPN.

Finally, a lot more countries all around the world have VAT on online purchase (it may have different name, but it is essentially the same). More about that you can learn in following article.

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After one day, why I have still not received emails from Dev4Press?

Dev4Press website sends license emails and product download information within minutes after the payment company processes the purchase. If you don’t get these emails for more than 24 hours, there are two usual reasons:

  1. Your email client software has classified Dev4Press as spam or junk, and you should check your Spam/Junk folder in email client for emails sent from Dev4Press Support <support@dev4press.com>.
  2. Your email provider has blacklisted Dev4Press.com and refuses to accept and deliver emails sent from Dev4Press.com. In that case, use the Contact Form and we will contact you from other email address about product delivery.
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